Problem-Solving pathways: Student Services

Student Services concerns or complaints

  • University registration, records, and regulations
  • Financial Aid
  • University Housing
  • Other University student services- (for example: Career Center, Health Center, Library, and other nonacademic offices or support service programs)

University registration, records, and regulations problem-solving pathway

BEFORE YOU BEGIN, read the official general policies and procedures section in the University Bulletin.

  1. 1st Contact - One-Stop Student Services Center, Student Services Building
  2. 2nd Contact - Dean of Undergraduate Studies or Dean of Graduate Studies.

Financial Aid problem-solving pathway

BEFORE YOU BEGIN, read the official student financial aid information section in the University Bulletin.

  1. 1st Contact - Office of Student Financial Aid
  2. 2nd Contact - Student Affairs & Enrollment Management

Housing problem-solving pathway

BEFORE YOU BEGIN, read the official student housing and residential services information in the University Bulletin.

  1. 1st Contact - Residential Advisor (if already assigned University Housing)
  2. 2nd Contact - University Housing
  3. 3rd Contact - Student Affairs & Enrollment Management

Other university student services problem-solving pathway

BEFORE YOU BEGIN, visit the website of the office to learn about its policies and procedures.

  1. 1st Contact - Director of the student service (eg...Career Center, Student Health Services)
  2. 2nd Contact - Student Affairs & Enrollment Management