QUICK REFERENCE LIST | STUDENT CONCERNS and INQUIRIES
Phone: (415) 338-2032 | Email: vpsaem@sfsu.edu | Web: vpsaem.sfsu.edu
Student Services Building, Suite 403
| Question/Concern About… | Contact |
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AB 540/California Dream Act/Undocumented Students Support and financial aid for immigrants & undocumented students |
Griselda Madrigal, Coordinator, Dream Resource Center |
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Academic Advising - Undergraduate Students Degree planning for general education/major/minor, course selection, major/minor exploration, academic success strategies, referrals to faculty advising and student support services and policy clarification/appeals |
Undergraduate Advising Center (415) 338-2101 uacadvising@sfsu.edu https://advising.sfsu.edu/ |
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Academic Accommodations; Accessibility ADA/Section 504 advocacy/services for students and employees; consultations; assistance/service animals |
Karen Pettus, Interim Director, Disability Programs and Resource Center (415) 338-2472 dprc@sfsu.edu https://access.sfsu.edu/ |
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Admissions – Graduate Studies and Career Development Admissions requirements, application procedures |
Sophie Clavier, Dean, Graduate Studies and Career Development (415) 338-2234 gradstudies@sfsu.edu https://grad.sfsu.edu/ |
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Admissions – Undergraduate Programs Admission requirements, application procedures |
Camille Rieck-Armstrong, Director, Undergraduate Admissions and Recruitment (415) 338-6486 ugadmit@sfsu.edu https://future.sfsu.edu/admissions |
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Alcohol and Other Drug Education/Prevention; Other Health Issues Reducing high-risk drinking and associated health risks; drug addiction/abuse |
Gator Health and Well Being (415) 338-1203 hpw@sfsu.edu https://wellness.sfsu.edu/ |
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Alli Chat An Artificial Intelligence enabled chat technology to support SFSU students and a strategic tool for various enrollment related initiatives. It is accessible 24/7 via SMS text messaging and a webchat feature exists on select university websites including Financial Aid, Registrar, Advising, Housing, and New Student Programs that leverage its knowledge base for FAQ's. Certain limits apply. |
Aaron Joshua Miller, Special Projects and Strategic Initiatives Coordinator (415) 338-2163 aaronjoshuamiller@sfsu.edu https://em.sfsu.edu/alli-chat |
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Associated Students Student government, student-run programs and services, student center |
Alejandro Rios, Executive Director, Associated Students (415) 338-1044 arios@asi.sfsu.edu https://asi.sfsu.edu |
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Athletics – Intercollegiate Sports programs, athletic aid, game schedules, student-athlete eligibility |
Brandon Davis, Director, Intercollegiate Athletics (415) 338-2218 shrieve@sfsu.edu https://sfstategators.com/ |
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Basic Needs – Food+Shelter+Success Case management for food and housing insecurity, HOPE Crisis Fund, etc. |
Sara Flynn, Interim Director of Basic Needs (415) 338-1203 basicneeds@sfsu.edu https://basicneeds.sfsu.edu/ |
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Behavior/Student Conduct Disruptive behavior, academic dishonesty, incivility, conduct violations |
Larry Birello, Director, Student Conduct (415) 338-2032 conduct@sfsu.edu https://conduct.sfsu.edu/ |
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Bookstore Textbooks, testing supplies, school apparel, graduation regalia |
Angelica Miranda, Store Manager, Campus Store (415) 727-9203 sfsu@bkstr.com |
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Career Development Services Career exploration, job-search/interview preparation, resume writing, graduate/professional school planning, etc. |
Cori Miller, Director, Career Services and Leadership Development (415) 338-1764 career@sfsu.edu https://csld.sfsu.edu/ |
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Campus case management Referrals for navigation, advocacy, support |
Nour Loren, Director of Campus Case Management and The SAFE Place (415) 338-2032 |
| Child Care Services |
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Commencement/Graduation Application for graduation, commencement ceremonies |
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Counseling and Mental Health Services Mental health care, psychological/psychiatric concerns, support groups, etc. |
Stephen Chen, Director, Counseling and Psychological Services (415) 338-2208 caps@sfsu.edu https://caps.sfsu.edu/ |
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Dean of Students Student advocacy/support, navigating campus, complaint resolution, etc. |
Miguel Hernández, Associate Vice President for Student Life and Dean of Students (415) 338-3888 dos@sfsu.edu https://dos.sfsu.edu/ |
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Diversity, Equity, Inclusion, Social Justice and Interfaith Educational programs, training and outreach to improve campus climate and promote equity/inclusion, inclusive of all identities and their intersection |
Frederick Smith, Associate Vice President for Equity and Community Inclusion and Chief Diversity Officer (415) 338-7290 equity@sfsu.edu https://equity.sfsu.edu/ |
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Gator Smart Start Guidance and support for students taking Quantitative Reasoning/Math and Written English Communication requirements |
Michelle Kalus, Lead Academic Counselor, Gator Smart Start (415) 405-0435 gatorsmartstart@sfsu.edu |
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Educational Opportunity and Pathway Programs (EOPP) Support services for historically under-served low income & 1st generation participants |
Oscar Gardea, Director, Educational Opportunity and Pathway Programs (415) 338-1085 eop@sfsu.edu https://eop.sfsu.edu/ |
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Fee Payment (Bursar) Tuition, fees, refunds, payment |
Jackie Green, University Bursar (415) 338-1281 service@sfsu.edu https://bursar.sfsu.edu/ |
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Family Education Rights and Privacy Act (FERPA) Privacy of student records, release of student records |
Mari Chris Evans, University Registrar (415) 338-2350 records@sfsu.edu https://registrar.sfsu.edu/ |
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Financial Aid; Scholarships Grants, loans, State University Grants (SUG), scholarships, work-study, Pell |
Denise Peña, Director, Office of Student Financial Aid (415) 338-7000 finaid@sfsu.edu https://financialaid.sfsu.edu |
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Foster Youth (Guardian Scholars) Support services for current and former foster youth participants |
Xochitl Sanchez, Director, Educational Opportunity and Pathway Programs (415) 405-0546 gsp@sfsu.edu https://gsp.sfsu.edu/ |
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Grades Submitting grades, change of grades, etc. |
Mari Chris Evans, University Registrar (415) 338-2350 records@sfsu.edu https://registrar.sfsu.edu/ |
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Student Health Services Cold care, flu shots, immunizations, well-woman care, family planning |
(415) 338-1251 myhealth@sfsu.edu https://health.sfsu.edu/ |
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Hope Crisis Fund Emergency funding and support for students experiencing a finite financial crisis |
Mia Reisweber, Interim Associate Dean of Students (415) 330-2032 mreisweber@sfsu.edu . |
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Housing, Residential Life and Residential Dining Services Residence hall applications, residential life programs, board plans |
(415) 338-1067 housing@sfsu.edu https://housing.sfsu.edu
(415) 405-2227 reslife@sfsu.edu https://reslife.sfsu.edu/ |
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International Students Transition to US, SEVIS compliance, intercultural education |
Marilyn Jackson, Assistant Vice President, International Education (415) 338-1293 oip@sfsu.edu https://oip.sfsu.edu/ |
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LGBTQIA+ Resources for lesbian/gay/bisexual/transgender issues, coming out, etc. |
Queer and Trans Resource Center, Associated Students (415) 338-2032 qtrc@asi.sfsu.edu https://asi.sfsu.edu/queer-trans-resource-center/ Frederick Smith, Equity and Community Inclusion, Student Life (415) 338-2032 equity@sfsu.edu |
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Library Interlibrary loan, journals, library research skills |
Christy Stevens, Interim University Librarian (415) 338-1854 library@sfsu.edu https://library.sfsu.edu/ |
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New Student/Family Programs, Orientation, First-Year Experience Transition to college services for new, transfer and freshmen students |
Chris Trudell, Assistant Dean of Students (415) 338-3060 nsp@sfsu.edu https://newstudentprograms.sfsu.edu/ |
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OneCard Student ID/Gator Pass Transit Gator dollars/Flex dollar transactions, Student Transit Pass, ID card function support and card replacement |
Jimmy Liu, Senior OneCard Lead (415) 338-1921 onecard@sfsu.edu https://onecard.sfsu.edu |
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Parking and Transportation Transit services, parking, biking, visitor info, RideMatch/ZipCar, etc. |
Joy Manaois, Director of Operations and Finance, Division of Campus Safety (415) 338-1441 parking@sfsu.edu https://parking.sfsu.edu/ |
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Registration and Transcripts Add/drop, permission numbers, degree progress reports, transcripts, etc. |
Mari Chris Evans, University Registrar (415) 338-2350 records@sfsu.edu https://registrar.sfsu.edu/ |
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Mashouf Wellness Center, Sports, Fitness, Recreation Intramural sport programs, club sports, physical recreation, fitness, etc. |
Demont Oliver, Acting Director, Campus Recreation (415) 405-9355 recsfsu@sfsu.edu https://campusrec.sfsu.edu/ |
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The SAFE Place Confidential advocacy and support for students experiencing gender-based violence, sexual assault, intimate partner violence, stalking and sexual harassment |
Nour Loren, Director of Campus Case Management and the SAFE Place ( 415) 694-3825 safeplace@sfsu.edu |
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Safety and Security Crime alerts, crime prevention, parking and transportation, campus safety, Clery reporting, Safewalk Escort Program, emergency response, etc. |
Reggie Parson, Asst. Vice President for Campus Safety and Chief of Police https://upd.sfsu.edu/
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Service Learning Community service learning, internships, civic engagement |
Institute for Civic and Community Engagement (ICCE) (415) 338-6419 icce@sfsu.edu https://icce.sfsu.edu/ |
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Sexual Assault/Rape/Domestic Violence Advocacy and Support Confidential assistance/advocacy and support for victims/survivors |
Nour Loren, Director of Case Management and The SAFE Place (415) 694-3825 safeplace@sfsu.edu https://dos.sfsu.edu/safeplace |
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Sexual Harassment/Sexual Violence Policy and Prevention Reducing violence, Title IX compliance, CSU Executive Orders, etc. |
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Student Employment Campus student employment I-9 verification |
Department of Campus Safety student_i-9@sfsu.edu https://upd.sfsu.edu/student-i-9-verification |
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Student Life and Student Engagement Clubs/organizations, student activities/events, leadership development, etc. |
Chris Trudell, Assistant Dean of Students (415) 338-3888 activities@sfsu.edu https://activities.sfsu.edu/ |
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Student Outreach and Recruitment Campus tours, outreach to HS/community colleges, pre-admission advising |
Undergraduate Admissions and Recruitment (415) 338-2355 outreach@sfsu.edu https://future.sfsu.edu/admissions |
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Study Abroad International student exchange experiences |
Janelle Waldrep, Lead Study Abroad/Outbound Exchange Officer (415) 338-1293 studyabroad@sfsu.edu https://oip.sfsu.edu/studyabroad |
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Technology Support Email access, SF State Gateway, WI-FI access, computer support, Canvas/iLearn |
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Title IX, Discrimination, Harassment and related Retaliation The Title IX and DHR office receives and responds to reports of protected status Discrimination and Harassment and Sexual Misconduct and related Retaliation. The Title IX and DHR office provides resources and supportive measures to those impacted and offers various options to address prohibited conduct. |
Anna Titus, Assistant Vice President, Title IX and DHR (415) 338-2032 equityprograms@sfsu.edu https://titleix.sfsu.edu |
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Tutoring and Academic Support Center Skill-based tutoring across disciplines |
Tutoring and Access Support Center (415) 405-5516 tutoring@sfsu.edu https://tutoring.sfsu.edu/ |
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Veteran Student Services Certification of educational benefits, academic support coordination, etc. |
Mari Chris Evans, University Registrar (415) 338-2336 veterans@sfsu.edu https://veterans.sfsu.edu/ |
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Women’s Advocacy, Resources and Support Advocacy and programs on issues related to women and gender equity |
Women’s Center, Associated Students (415) 338-2486 womencenter@asi.sfsu.edu https://asi.sfsu.edu/womens-center/ |