QUICK REFERENCE LIST | STUDENT CONCERNS & INQUIRIES
Phone: (415) 338-2032 | Email: vpsaem@sfsu.edu | Web: vpsaem.sfsu.edu
Student Services Building, Suite 403
| Question/Concern About… | Contact |
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AB 540/California Dream Act/Undocumented Students Support and financial aid for immigrants & undocumented students |
Griselda Madrigal, Coordinator, Dream Resource Center |
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Academic Advising – Undergraduate Students Degree planning for general education/major/minor, course selection, major/minor exploration, academic success strategies, referrals to faculty advising and student support services, and policy clarification/appeals
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Undergraduate Advising Center (415) 338-2101 uacadvising@sfsu.edu https://advising.sfsu.edu/
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Academic Accommodations; Accessibility ADA/Section 504 advocacy/services for students & employees; consultations; assistance/service animals |
Karen Pettus, Interim Director, Disability Programs & Resource Center (415) 338-2472 dprc@sfsu.edu https://access.sfsu.edu/ |
| Admissions – Admissions - Graduate Studies & Career Development Admissions requirements, application procedures |
Sophie Clavier, Dean, Graduate Studies & Career Development (415) 338-2234 gradstudies@sfsu.edu https://grad.sfsu.edu/ |
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Admissions – Undergraduate Programs Admission requirements, application procedures |
Camille Rieck-Armstrong, Director, Undergraduate Admissions and Recruitment (415) 338-6486 ugadmit@sfsu.edu https://future.sfsu.edu/admissions |
| Alcohol & Other Drug Education/Prevention; Other Health Issues Reducing high-risk drinking & associated health risks; drug addiction/abuse |
Karen Boyce, Director, Health Promotion & Wellness (415) 338-1203 hpw@sfsu.edu https://wellness.sfsu.edu/ |
| Alli Chat- An Artificial Intelligence enabled chat technology to support SF State students and a strategic tool for various enrollment related initiatives. It is accessible 24/7 via SMS text messaging and a webchat feature exists on select university websites including Financial Aid, Registrar, Advising, Housing, and New Student Programs that leverage its knowledge base for FAQ's. Certain limits apply. |
Aaron Joshua Miller, Special Projects & Strategic Initiatives Coordinator (415) 338-2163 aaronjoshuamiller@sfsu.edu https://em.sfsu.edu/alli-chat |
| Associated Students Student government, student-run programs & services, student center |
Alejandro Rios, Executive Director, Associated Students (415) 338-1044 arios@asi.sfsu.edu https://asi.sfsu.edu |
| Athletics Sports programs, athletic aid, game schedules, student-athlete eligibility |
Brandon Davis, Interim Director, Athletics 415-338-7565 brandondavis@sfsu.edu https://sfstategators.com/ |
| Basic Needs –Case management for food & housing insecurity, HOPE Crisis Fund, emergency grants etc. |
Sara Flynn , Interim Director of Basic Needs (415) 338-1203 basicneeds@sfsu.edu https://basicneeds.sfsu.edu/ |
| Behavior/Student Conduct Disruptive behavior, academic dishonesty, incivility, conduct violations |
Larry Birello, Manager, Student Rights & Responsibilities (415) 338-2032 conduct@sfsu.edu https://conduct.sfsu.edu/ |
| Bookstore Textbooks, testing supplies, school apparel, graduation regalia |
Angelica Miranda, Store Manager, Campus Store (415) 727-9203 sfsu@bkstr.com |
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Career Development Services Career exploration, job-search/interview preparation, resume writing, graduate/professional school planning, etc. |
Cori Miller, Interim Director, Career Services & Leadership Development (415) 338-1764 career@sfsu.edu https://csld.sfsu.edu/ |
| Child Care Services |
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| Commencement/Graduation Application for graduation, commencement ceremonies |
(415) 405-4078 commence@sfsu.edu https://commencement.sfsu.edu/ |
| Counseling & Mental Health Services Mental health care, psychological/psychiatric concerns, support groups, etc. |
Stephen Chen, Director, Counseling & Psychological Services (415) 338-2208 caps@sfsu.edu https://caps.sfsu.edu/ |
| Dean of Students Student advocacy/support, navigating campus, complaint resolution, etc. | Miguel Hernández, Associate Vice President for Student Life & Dean of Students (415) 338-2032 dos@sfsu.edu https://dos.sfsu.edu/ |
| Dean on Call Campus case management, referrals for navigation, advocacy, support |
Nour Loren, Director of Campus Case Management & The Safe Place (415) 338-2032 |
| Diversity, Equity, Inclusion & Social Justice Educational programs, training and outreach to improve campus climate and promote equity/inclusion, inclusive of all identities and their intersection |
Frederick Smith, Associate Vice President for Equity & Community Inclusion and Senior Diversity Officer (415) 338-2032 equity@sfsu.edu https://equity.sfsu.edu/ |
| Gator Smart Start Guidance and support for students taking Quantitative Reasoning/Math & Written English Communication requirements |
Michelle Kalus, Lead Academic Counselor, Gator Smart Start (415) 405-0435 gatorsmartstart@sfsu.edu https://gatorsmartstart.sfsu.edu/ |
| Hope Crisis Fund Emergency funding and support for students experiencing a finite financial crisis |
Mia Reisweber, Interim Associate Dean of Students (415) 330-2032 mreisweber@sfsu.edu . |
| Educational Opportunity & Pathway Programs (EOPP) Support services for historically under-served low income & 1st generation participants |
Oscar Gardea, Director, Educational Opportunity & Pathway Programs (415) 338-1085 eop@sfsu.edu https://eop.sfsu.edu/ |
| Fee Payment (Bursar) Tuition, fees, refunds, payment |
Jackie Green, University Bursar (415) 338-1281 service@sfsu.edu https://bursar.sfsu.edu/ |
| Family Education Rights & Privacy Act (FERPA) Privacy of student records, release of student records |
Margo Landy, Assistant Vice President & University Registrar (415) 338-2350 records@sfsu.edu https://registrar.sfsu.edu/ |
| Financial Aid; Scholarships Grants, loans, State University Grants (SUG), scholarships, work-study, Pell |
Denise Peña, Director, Office of Student Financial Aid (415) 338-7000 finaid@sfsu.edu https://financialaid.sfsu.edu |
| Foster Youth (Guardian Scholars Support services for current and former foster youth participants |
Xochitl Sanchez ,Associate Director, Educational Opportunity & Pathway Programs (415) 405-0546 gsp@sfsu.edu https://gsp.sfsu.edu/ |
| Grades Submitting grades, change of grades, etc. |
Mari Chris Evans, Deputy University Registrar (415) 338-2350 records@sfsu.edu https://registrar.sfsu.edu/ |
| Student Health Services Cold care, flu shots, immunizations, well-woman care, family planning |
Annie Marlis, Director, Student Health Services (415) 338-1251 myhealth@sfsu.edu https://health.sfsu.edu/ |
| Housing, Residential Life & Residential Dining Services Residence hall applications, residential life programs, board plans |
David Rourke, Associate Dean of Students/Director of Residential Life (415) 405-2227 reslife@sfsu.edu https://reslife.sfsu.edu/ |
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International Students Services for students on F1 and J1 visas including: transition to US, SEVIS compliance, University navigation, intercultural education
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Marilyn Jackson, Assistant Vice President, International Education (415) 338-1293 international@sfsu.edu |
| LGBTQ+ Resources for lesbian/gay/bisexual/transgender issues, coming out, etc. |
(415) 338-2032 qtrc@asi.sfsu.edu https://asi.sfsu.edu/queer-trans-resource-center/
(415) 338-2032 equity@sfsu.edu |
| Library Interlibrary loan, journals, library research skills |
Christy Stevens, Interim University Librarian (415) 338-1854 library@sfsu.edu https://library.sfsu.edu/ |
| New Student/Family Programs, Orientation, First-Year Experience Transition to college services for new, transfer & freshmen students |
Chris Trudell, Assistant Dean of Students (415) 338-3060 nsp@sfsu.edu https://newstudentprograms.sfsu.edu/ |
| OneCard Student ID/Gator Pass Transit Gator dollars/Flex dollar transactions, Student Transit Pass, ID card function support and card replacement |
Jimmy Liu, Senior OneCard Lead (415) 338-1921 onecard@sfsu.edu https://onecard.sfsu.edu |
| Parking & Transportation Transit services, parking, biking, visitor info, RideMatch/ZipCar, etc. |
Joy Manaois, Director of Operations & Finance, Division of Campus Safety (415) 338-1441 parking@sfsu.edu https://parking.sfsu.edu/ |
| Registration & Transcripts Add/drop, permission numbers, degree progress reports, transcripts, etc. |
Mari Chris Evans, Deputy University Registrar (415) 338-2350 records@sfsu.edu https://registrar.sfsu.edu/ |
| Mashouf Wellness Center, Sports, Fitness, Recreation Intramural sport programs, club sports, physical recreation, fitness, etc. |
Demont Oliver, Director, Campus Recreation (415) 405-9355 recsfsu@sfsu.edu https://campusrec.sfsu.edu/ |
| The Safe Place Confidential advocacy and support for students experiencing gender-based violence, sexual assault, intimate partner violence, stalking, and sexual harassment |
Nour Loren, Director of Campus Case Management and the Safe Place ( 415) 694-3825. safeplace@sfsu.edu. |
| Safety & Security Crime alerts, crime prevention, parking & transportation, campus safety. Clery reporting, Safewalk Safety Escort Program, emergency response, etc. |
Reggie Parson, Asst. Vice President for Campus Safety & Chief of Police https://upd.sfsu.edu/
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| Service Learning Community service learning, internships, civic engagement |
Institute for Civic & Community Engagement (ICCE) (415) 338-6419 icce@sfsu.edu https://icce.sfsu.edu/ |
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Sexual Assault/Rape/Domestic Violence Advocacy & Support Confidential assistance/advocacy and support for victims/survivors |
Nour Loren, Director of Case Management and the SAFE Place (415) 694-3825 safeplace@sfsu.edu https://dos.sfsu.edu/safeplace |
| Sexual Harassment/Sexual Violence Policy & Prevention Reducing violence, Title IX compliance, CSU Executive Orders, etc. |
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| Student Employment/I-9 Verification |
Department of Campus Safety student_i-9@sfsu.edu https://upd.sfsu.edu/student-i-9-verification |
| Student Life & Student Engagement Clubs/organizations, student activities/events, leadership development, etc. |
Chris Trudell, Assistant Dean of Students 415-565-9834 activities@sfsu.edu https://activities.sfsu.edu/ |
| Student Outreach & Recruitment Campus tours, outreach to HS/community colleges, pre-admission advising |
Undergraduate Admissions & Recruitment (415) 338-2355 outreach@sfsu.edu https://future.sfsu.edu/admissions |
| Study Abroad Programs for SF State students to study in other countries. |
Janelle Waldrep, -- Lead Study Abroad/Outbound Exchange Officer (415) 338-1293 studyabroad@sfsu.edu _ https://international.sfsu.edu/studyabroad |
| Technology Support Email access, SF State Gateway, WI-FI access, computer support, Canvas/iLearn |
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As of August 2025