Information, steps and contacts for handling complaints and concerns
Using the problem-solving pathways:
- BEFORE YOU BEGIN, review these guidelines: Student Complaints and Concerns: Problem-Solving Steps
- Choose the pathway that fits the type of problem that you want to solve
- The campus department directory may be helpful to you.
- If you become confused about the process or feel punished by anyone along the way, contact the Dean of Students Office by email at dos@sfsu.edu.
List of problem-solving pathways
Academic
- Grading
- Course prerequisites, requirements and status
- Major/minor advising and requirements
- Bachelor's degree advising and requirements
- Graduate degree advising and requirements
Student Services
- University registration, records and regulations
- Financial Aid
- Housing
- Other university services
Conduct
- Disability
- Discrimination
- Sexual Harassment
- Other conduct by student, faculty, staff/employer or student organizations